Terms & Conditions

Last updated: July 2026

By using the NAMINAL website (naminal.com) and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. About Us

NAMINAL-EG is operated by Senwan Egypt, located at 8 Abd El-Hady Sadik, Heliopolis, Cairo, Egypt. You can reach us at naminal.eg@gmail.com or +20 10 2800 8380 (phone/WhatsApp).

2. General

These Terms & Conditions govern your use of naminal.com and any purchase made through our store. NAMINAL reserves the right to update these terms at any time. Continued use of our site constitutes acceptance of any changes.

3. Products

We make every effort to display our products as accurately as possible. However, colors may vary slightly due to monitor settings. We reserve the right to discontinue any product at any time.

4. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete
• We accept major credit/debit cards, Vodafone Cash, Fawry, and cash on delivery (select areas)
• Prices are in Egyptian Pounds (EGP) and include applicable taxes unless otherwise stated
• We reserve the right to cancel or refuse any order at our discretion

5. Shipping

Delivery times and fees are outlined on our Shipping & Returns page. NAMINAL is not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

In line with Egyptian Consumer Protection Law No. 181/2018 (Article 17), you may return or exchange your order within 14 days of delivery without giving a reason. Full details are on our Shipping & Returns page. By making a purchase, you agree to this policy.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of NAMINAL and may not be reproduced without written permission.

8. Limitation of Liability

NAMINAL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the value of the original purchase.

9. Governing Law & Dispute Resolution

These terms are governed by the laws of the Arab Republic of Egypt, including Consumer Protection Law No. 181/2018. If we cannot resolve a complaint directly, you may contact Egypt's Consumer Protection Agency at hotline 19588 or info@cpa.gov.eg.

10. Contact

For questions about these terms, contact us at naminal.eg@gmail.com.